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// SHIPPING_PROTOCOL
SHIPPING & FULFILLMENT
Every order is processed with precision. From warehouse to your door, our fulfillment protocol ensures secure packaging, tracked transit, and timely delivery of your lighting components.
Processing Time
Orders ship within 1–2 business days.
Always Free
Free standard shipping on every order.
Global Reach
International shipping available on request.
// 01 · DOMESTIC SHIPPING (US)
Standard (1–3 weeks)FREEAll orders
Express (1–2 weeks)$29.95Optional upgrade
// 02 · ORDER PROCESSING
- • Orders are processed and shipped within 1–2 business days of payment confirmation.
- • Orders placed after 12pm CT or on weekends ship the next business day.
- • You'll receive a tracking number via email once your order leaves our facility.
- • Large assemblies may require an additional day for secure crating and inspection.
// 03 · PACKAGING & HANDLING
Lighting assemblies are fragile and high-value. Every unit is individually inspected, wrapped in protective foam, and packed in reinforced cartons with custom inserts to prevent shifting in transit. Bulbs and modules are sealed in anti-static packaging.
If your package arrives damaged, retain all packaging and contact us immediately with photos — see ourReturns protocolfor damaged-unit claims.
// 04 · INTERNATIONAL SHIPPING
- • International shipping is available on request — submit a ticket for a custom quote.
- • Customs duties, taxes, and import fees are the responsibility of the recipient.
- • Transit times vary by destination (typically 7–14 business days).
- • Some chassis-specific assemblies may be restricted in certain regions due to OEM regulations.
// QUESTIONS
Need a shipping quote or have a fulfillment question? Open a ticket.