PRIVACY POLICY

Lumen Archive collects the information you provide directly to us when you create an account, place an order, or submit a support ticket. This may include your name, email address, shipping address, phone number, and payment details. Payment information is processed securely through our payment provider and is not stored on our servers.

We also automatically collect limited technical data, such as your IP address, browser type, and pages visited, to maintain site security and improve the browsing experience.

• • To process and fulfill your orders, including shipping and returns.
• • To respond to your support inquiries and warranty claims.
• • To send order confirmations and shipping notifications.
• • To prevent fraud and protect the integrity of our platform.
• • To improve our catalog, fitment data, and customer experience.

We do not sell or rent your personal information. We share data only with service providers who help us operate the store — payment processing, shipping carriers, and email delivery — and only to the extent necessary to complete your transaction. We may disclose information when required by law or to protect our rights.

We retain your order and account information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time by contacting us.

We use essential cookies to maintain your shopping cart and session. Analytics cookies help us understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, though some features may not function as intended.

Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain marketing communications. To exercise these rights, contact us at lumenarchivesupport@gmail.com.

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Questions about this policy? Email lumenarchivesupport@gmail.com or submit a ticket through our support terminal.